Mink Individual Lash Extensions - 0.07 thickness

Return Policy If you’re looking to return or exchange your order for whatever reason, we're here to help!

We offer returns or exchanges within 28 days of receiving your order.

You can return your product for a different product, or a refund/partial refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

● Discounted items are final and cannot be returned or exchanged
● Returned items must have tags still on and be returned in original packaging
● Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:
1. Contact us via the ‘Returns’ page, please provide your order number
2. Tell us the product/s you wish to return or exchange from your order
3. Print your prepaid shipping label that you will receive by email
4. Send all items back to us using the label provided

Additional Information:
● You will receive your refund, partial refund or replacement product once the item is received back to us, providing the product/s are as detailed above in our exceptions section.
● Any shipping fees the customer will need to pay only if out of Europe. Other regions, we will cover the shipping fee and provide you the prepaid label. ● Any return restocking fees the customer will need to pay.
● Damaged returns; We require proof of purchase and proof of damage. Potential outcome of damaged returns; refund, partial refund or replacement product.
● Lost returns; We require proof of purchase, we will then investigate the matter with yourself (customer) and our courier service and email you the outcome within 7-10 working days. Potential outcomes of lost returns; refund, partial refund or replacement order.
● If you have further questions, please contact us on; customerservice@likegem.co.uk